TxTag
TxTag Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TxTag has 2.1 star rating based on 36 customer reviews. Consumers are mostly dissatisfied.
57% of users would likely recommend TxTag to a friend or colleague.
- Rating Distribution
Pros: Buena atencion, Convenience, Customer service was pleasant.
Cons: Everything about them, Agents are clueless, Automated system is terrible.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TxTag has 2.1 star rating based on 36 customer reviews. Consumers are mostly dissatisfied.
57% of users would likely recommend TxTag to a friend or colleague.
- Rating Distribution
Pros: Buena atencion, Convenience, Customer service was pleasant.
Cons: Everything about them, Agents are clueless, Automated system is terrible.Recent recommendations regarding this business are as follows: "Most definitely", "Make sure the people your trying to charge tolls to actually own a vehicle ans make enough money to afford to rent a vehicle.", "Beware", "Haha I don’t know!", "No one will answer! Nobody helps you or answer questions, your just wasting time calling, your better off waiting till whatever you own to be a bigger fine that's how someone can help you".
Most users ask TxTag for the refund as a solution to their issues.
Consumers are not pleased with Website and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Houston, TexasGot confirmation that I did not owe anything.
Was very pleased
I got an email saying that my car was seen going through a toll road and that I have to pay it if not I'm going to get a late fee I've only used toll road one time in the last 20 years and that was last year I paid for that one
User's recommendation: Most definitely
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dallas, TexasDispute
Am being charged by NTTA and TxTag at the same time. I own about $158 to NTTA while I have a Txtag acount.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tulsa, OklahomaTrying to charge me a toll for a vehicle on Texas toll road, whe I haven't owned a vehicle in almost 10 years!!!!
Got text I own toll money, when I haven't owned a vehicle in almost 10 years, and only make 945.00 a month so can't afford trips or to RENT a vehicle. So just how on earth did I not pay your tolls.
Should I contact a bigger GOVERNMENT agency about your fraud. Maybe the BBB, as the last I heard your not even based in America.
User's recommendation: Make sure the people your trying to charge tolls to actually own a vehicle ans make enough money to afford to rent a vehicle.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Benton, ArkansasPayment
Trying to make a payment but lost my bill, hard to figure out who to call. I just got a phone # And they disconnected
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAutomated billing
I received a bill claiming that I owe, but I have a car sticker from several states that automatically pays. I can't make a payment through automation even though I tried to pay with several cards.
It feels like a scam, so I'm trashing the bill. I looked up and this is indeed the correct number for TX Tag, but even customer service can't take a simple payment. I HAVE to go through the system. Since it won't let me make a payment, I will probably be billed more.
It has taken me 30 minutes just trying to make a payment. I gave up because I don't know if this is a scam for my card number.
- Customer service was pleasant
- More ways to pay
- Automated system is terrible
Preferred solution: Just to pay my bill without so much hassel and wasted time and extra charges bc they didn’t accept my payment
User's recommendation: Haha I don’t know!
Billing transactions
I over paid my account and I asked for a refund. They agreed to put the overpaid amount on my card.
Instead of doing that they extracted a toll charge from my refund without my consent on another vehicle that I do own but do not have a toll tag account on.
Yes, I should be responsible but at a later date and billing statement. This is rogue like business
User's recommendation: Beware
Outstanding bill
My account had insufficient fundsthey helped resolve this problem to my satisfaction and was extremely helpful.
Received a text message
I received a text message I own money from TX tag but I do not have a account with TX tag, I wanted to know if it's a scam or I owe money.
User's recommendation: No one will answer! Nobody helps you or answer questions, your just wasting time calling, your better off waiting till whatever you own to be a bigger fine that's how someone can help you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Carrollton, TexasWebsite is barely usable
The website has you jump through hoops to be able to pay online. It is complete garbage. On two different attempts, it gave me an expired SSL certificate.
User's recommendation: Give up and send it via snail mail.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Canyon Lake, TexasI did not know ther was toll road in san antino
They said I passed through a toll road which I didn't see no gate no nothing for them saying this is a toll road
Billing thru doxo
I was having problems with the Doxorubicin billing system.
I was being billed $53.99 per month, whether I used the toll roads or not. I was never given an itemized statement for the listed charges.
Customer service investigated my account, and I found out that Doxo is a third party company - not Tex Tag.
I had a $350.00 credit but was still being billed $53.99 per month.
Customer service has prepared a refund and given me the Doxo contact number so I can terminate their services.
Thank you, Tex Tag, for excellent customer service.
User's recommendation: Customer service was excellent- problem matter handled immediately and professionally
Add new vehicle purchased, Escape RKC 9907 replaced due accident totaleditled
Received prompt courteous assistance in updating my info. Purchased a new car ,canceled RKC9907 vehicle
User's recommendation: Continue the prompt courteous assistance.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible experience
everyone clueless ! ive paid the same bill 4 times same date time toll ..
plus late fees on already paid bill just got another for the same bill .. said they are behind so youll see bills as far back as 6 months with LATE fees! how ,why ?
im paying late fees cuz yall are behind ? Check your bills people
User's recommendation: check your statements
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncompetent, corrupt,mismanaged, no one seems to know anything
1 week online and on phone to remove vehicle that was sold ,still hasn't been resolved.it should not take 12 attempts ,countless hours to resolve such a simple request. This is the most mismanaged ,corupt,incompetent org in the state of Texas. Even this ,an attempt to complain has more rules and guide lines than necessary.
- Everything about them
Preferred solution: My sold truck removed before I am billed more
User's recommendation: Avoid if at all possible
Check on account
I never got my answer. I don't have a computer.
I need to find out my balance. Can you text it to me?
Preferred solution: My balance on my account
RemovL of vehicle
Just received bill from Oklahoma for $82 for unpaid toll ($15) . Somehow my vehicle was removed from my account but tx tag was active. Vehicle and tag number do not match account so due to someone's oversight in Texas I am out money !!!
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